Potter earned a degree in economics from Fordham University. His master’s degree is in management from the Sloan Fellows Program at the MIT Sloan School of Management. Potter began as a distribution clerk in Westchester, N.Y., in 1978 and has served as chief operating officer, vice president of labor relations and in a number of other senior operational positions both at headquarters and in the field.

 

In April 2002, Potter submitted the USPS Transformation Plan to Congress to help address problems within the USPS threatening financial and commercial viability, especially those of technology. This became the partial basis for the Postal Reform and Accountability Act in late 2006.

 

Potter sits on the Postal Service Board of Governors and is vice chairman of the International Post Corporation, an association of 23 national posts in Europe, North America and Asia Pacific. He serves as chairman of the Kahala Posts Group, an Asia-Pacific alliance that includes the United States, Australia, China, Hong Kong, Japan and Korea.

 

Official Bio