Credit Cards: Punishing Those Who Pay On-Time
Wednesday, May 20, 2009
Bank executives apparently are big believers in the idea that no good deed should go unpunished, at least when it comes to their good credit card customers. As Congress and President Barack Obama prepare to adopt legislation curbing credit card actions against struggling consumers, companies are planning to make up for lost revenue by going after card holders who pay their bills on time.
Consumers who have fallen behind on payments have provided credit card issuers with substantial additional revenues, paying up to $1 billion annually from late fees in recent years. To fill in this expected loss in revenue, banks intend to lean on “deadbeats”—the good customers who don’t generate extra revenues through late fees and other charges. These consumers can now expect more annual fees, a reduction in cash-back options, and the loss of grace periods on interest after making a purchase. Since the new bill in Congress does not cap interest rates, banks are also expected to keep raising them gradually, but with greater disclosure. Those companies planning to change their rules for good customers include American Express, Citigroup, and Bank of America.
-Noel Brinkerhoff
Credit Card Industry Aims to Profit From Sterling Payers (by Andrew Martin, New York Times)
Credit Card Wars: A Penalty for Thrift? (New York Times)
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